I recently bought an ESS Supercharger for my BMW E34 540i from WORX. Stephen organized it all for me efficiently and without hassle. Great service.Thank you Stephen!

During our many friendly chats about my car, Stephen gave me detailed advice about all the other work I might consider having done - engine and suspension, to do justice to the supercharger. I upgraded my car according to his advice and I can't believe the difference it all made to an already fine machine. The larger rear sway bar and urethane bushings, and replacing the rear subframe bushes, being good examples.

As I live (unfortunately) some 1700 kms from Melbourne, I haven't had the pleasure, privilege or honour of having Stephen and the WORX team do the work on my car. (I'm lucky my bloke in Ballina is very good with Bimmers). Nevertheless, the quality of Stephen's advice and friendly, prompt and often unsolicited phone chats to follow up and advise further sets him apart from the majority of engineers with whom I have previously dealt.

But I guess what really makes Stephen and WORX so special is their passion and love for what they do, especially customer service. That's rare. If I could, I'd move to Melbourne so that my beloved machine could be in the best of hands.

Richard Makarewicz

BANGALOW NSW
Dear Boys at Worx Automotive,

This is the first time I write a Testimonial for anyone because I have never before being satisfied enough with any of the so called "specialists".

Last week, I came to Worx with the following issues:

  1. Minor gear box rattling noise
  2. Clutch slip & Shutter
  3. Unsatisfying exhaust note

I was advised by BMW specialists that I needed a new "Up push shaft" for gear box noise which I could be looking over thousands. New Clutch and flywheel which will cost around $4000 inc labor and a new exhaust which will make it sound really rasby is around $3000 for a Eisenmann.

I approached the boys at Worx, they replaced the Clutch and discover flywheel was machineable so all that cost less than half of what the so called "specialists" quoted. Gear box noise was reduced by at least 90% just by changing the oil recommended by Worx. The boys at Worx decided the modify my exhaust to make it sound how I wanted and $250 later it sounds better than the $3000 eisenmman.

I guess the conclusion is that the boys at Worx are smart, they are hard working and are willing to spend extra time to achieve what the customer really want by delivering superior customer service, perfect product, something that really works at a great price. I am definitely converted by Worx, from now on all my cars will be worked on by Worx and no one else. I trust Worx because they are full of integrity and will only carry out work that your car actually need and will do the work they charge you for.

Again, thank you Stephen and your team for your outstanding service.

Jordan Yan

27 Oct 2010
Hello Stephen,

I would just like to say how professional and personal your service was.

I felt totally comfortable getting my vehicle worked on by WORX automotive.

The level of detail was fantastic. The end product immaculate.

I would definitely feel confident recommending your work to family, friends and colleagues.

Good luck and keep it up!

Best Regards,

Adam Zappone

Director, APZ Consulting Services Pty Ltd
My name is John Wanner and am the founder of the "FE/FC Holden Car Club of Victoria Incorporated". This is to let people know how grateful I was to have found Stephen McKenna and his efficient team at Worx Automotive.

Owning several classic Holdens, I was impressed at both the mechanical expertise and total care/respect they gave both me and my cars. The team at Worx Automotive not only trouble-shot my motor and gearbox issues, but actually understood the important intricacies that most automotive workshops don't know about these cars.

I was also impressed with their post-service care and have no hesitation in recommending them to people with both classic and current model cars.

Yours Sincerely,

John Wanner
I just wanted to thank you for coming to my rescue twice last month.

You got me out of trouble with a snapped drive belt in 2 hours, when Holden wanted to have the vehicle for 3 days, because they said they were too busy. To be back on the road the same day when I might not have had the car for the long weekend was fantastic.

To think that I would need another emergency service less than a week later was not my thinking, but again you came to my rescuse and got me going when the RACV and Holden couldn't.

My 2 year old Astra convertible and other fleet vehicles will not go anywhere else for servicing from now on. Thanks very much.

Mr Ross Mitchell

CEO, Nesso
Several months ago, I had a car accident. I received a few expensive quotes, and due to my financial constrain, I could not fix my car any sooner. Stephen found out this incident, without hesitation, he drove by to inspect the damage severity of my car (front guard was gone, front bar and front left wheel was damaged). A friendly, active, and knowledgeable mechanic like him promised he would fix my car at a cheaper rate.

Not only my car took less than a week to repair, but also came back in perfect condition at a cheaper rate I could possibly get anywhere in Melbourne!

Stephen also serviced my MX-5 which now drives smoother, quieter and more fuel economical after a recent trip back from Sydney.

Worx Automotive provides excellent service at a competitive rate, if not cheaper. You can definitely trust your car under their care and attention, as I do.

Sincerely,

Wing Wong
Dear Stephen and the team at Worx Automotive,

I would like to take the opportunity to thank you and the team for the last year that I have been coming to have my car worked on at Worx. After having some issues with previous mechanics, I found it hard to meet a mechanic that I not only trusted the work of, but gave the little extras like a coffee while I wait.

The servicing I have been more than happy with, the friendly attitude towards myself and other customers I have observed is top of the line that I would expect at a silver service restaurant.

Again, I would like to thank you for the ongoing treatment to not only my car, but to me as a customer.

I would be happy to refer friends and family to your workshop and wish you all the best for the future, although, I’m not going anywhere.

Good work Guys,

Blixa Webster

Satisfied customer
I would like to give a huge thank you to Stephen and Linton of WORX Automotive for their expertise and professionalism when performing an automatic to manual swap on my BMW 5 series. They went out of their way to track down the best new and used BMW parts at the cheapest prices and even offered me the use of one of their own cars whilst mine was out of action. I received honest and knowledgeable feedback throughout the job, and was thoroughly impressed at the quality of workmanship and at the standard in which the job was completed, far surpassing my own expectations.

Many thanks, I look forward to having my vehicles worked on there in the future.

Christian Meyers

BMW enthusiast
Dear Stephen,

It was by pure chance that I came across your business through a friend who was having some vehicle checks done, I was amazed at the Honesty, Integrity and Enthusiasm that I observed when I visited your Workshop. From the experience that I saw in you I then chose to bring my cars to you. I cannot say how much i appreciate the level of service, honesty and professionalism your company has given me on every occasion that I have had the pleasure of dealing with you, I have full and complete trust in not just the work and work ethics of yourself but of Linton as well, you have consistently exceeded my expectations far and beyond what I expected from any mechanic, Any time I have someone ask me if I know anyone to look after any of their automotive needs i will have no hesitation in recommending you to them.

Words cannot express my gratitude to you and I will continue my business with you now and far into the future.

Kindest Regards,

Justin Lynch